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GET
/
claims
/
{id}
{
  "id": "20200301_DE062750105355XZ",
  "claimType": "investigation",
  "status": "submitted",
  "shipmentId": "2340923434",
  "trackingCode": "DE062750105355XZ",
  "shopOrderId": "20314532264784",
  "carrier": {
    "name": "dhl",
    "country": "de"
  },
  "isReturnShipment": false,
  "firstHubScanDate": "2019-06-30T12:34:06+00:00",
  "deliveryDate": "2019-06-30T12:34:06+00:00",
  "postalReturnDeliveryDate": "2019-06-30T12:34:06+00:00",
  "netValue": 10.5,
  "netValueCurrency": "EUR",
  "recipientName": "Federico Garcia",
  "recipientCity": "Berlin",
  "recipientZipCode": "<string>",
  "weight": 1.52
}

Path Parameters

​
id
string
required
Example:

"20200301_DE062750105355XZ"

Response

200 - application/json

Claim retrieved successfully

​
id
string
Example:

"20200301_DE062750105355XZ"

​
claimType
enum<string>
Available options:
investigation,
partial_damage,
whole_damage,
missing_item
​
status
enum<string>
Available options:
submitted,
action_required,
in_progress,
accepted,
declined,
successful,
paid
​
shipmentId
string
Example:

"2340923434"

​
trackingCode
string
Example:

"DE062750105355XZ"

​
shopOrderId
string
Example:

"20314532264784"

​
carrier
object
​
isReturnShipment
boolean
Example:

false

​
firstHubScanDate
string<date-time>
Example:

"2019-06-30T12:34:06+00:00"

​
deliveryDate
string<date-time>
Example:

"2019-06-30T12:34:06+00:00"

​
postalReturnDeliveryDate
string<date-time>
Example:

"2019-06-30T12:34:06+00:00"

​
netValue
number<float>

Invoice net value

Example:

10.5

​
netValueCurrency
string

Currency of the invoice net value

Example:

"EUR"

​
recipientName
string
Example:

"Federico Garcia"

​
recipientCity
string
Example:

"Berlin"

​
recipientZipCode
string

The recipient zipcode

​
weight
number<float>

Weight (kg)

Example:

1.52